Privacy Policy

We provide this Privacy Policy to help you understand what we do with the personal data we receive/obtain from you. By providing your personal data, you declare that you accept the Policy for the Protection of Personal Data and for the use of Cookies and you agree that we collect, use and share your personal data as described herein. If you do not agree with this Disclosure Statement, please do not provide us with your personal information.

Personal Data

In order to use our services, it is necessary to collect certain personal data or user identification information. Also, certain data may be stored that provide information about how and when you visited this website (e.g. the website from which you connected to this website, the date of your visit, etc.). These data are stored in order to improve the quality and content of this website.

Your data may be used to uniquely identify a user among others for the purpose of displaying targeted advertisements, messages or content.

What kind of personal data do we process and why?

The purpose of processing your personal data is the advertising and direct marketing of our products and/or services. In order to serve the above purpose, however, we will collect and process only the data that is necessary, relevant and suitable for the purpose of the processing. The processing of personal data for direct marketing purposes is carried out in order to serve our legitimate interest.

In general, you can visit the website without telling us who you are or revealing any information about yourself. Our servers collect source IP addresses for information technology (IT) purposes, facilitating you to connect to our platform and providing you with our services, not the email addresses of visitors. In addition, there are parts of this website where we need to collect personal data from you for a specific purpose, such as to provide you with specific information that you request and where you are asked to register on our website. We do this through the use of electronic forms and whenever you email us your information. You will find that you are not required to provide us with additional information that we request that is not necessary or reasonable to provide you with the services you have requested. Furthermore, in case of collection of Personal Data concerning you either through your subscription to the Newsletter or the completion of the Contact Form or due to your participation in a specific activity (such as purchases, sweepstakes or other offers), the free, express, your specific, express and fully informed consent. If you wish, you can receive the details of your own declaration of consent (date, time, etc.). You have the possibility to withdraw your consent at any time, without retroactive effect. If you wish to withdraw your consent, you can send an e-mail to the address info@e-xroma.gr

While browsing the website you may be asked to submit your personal information in order to take advantage of some of our services/benefits (e.g. newsletter subscriptions, tips/suggestions or order processing or to participate in a certain activity ( such as sweepstakes or other offers).

As you navigate through our website, certain information may be collected without you actively providing it, and this happens through the use of various technologies and means, such as Internet protocol addresses, cookies, Internet tags, as well as the collection of browsing data.

Read the Cookie Policy and check the Cookie Settings Table for detailed information about cookies. In this Policy, you will also find information on how to disable cookies if you do not agree to their use.

How we use the information we collect

We may use your data to

• To respond to your requests for information about the services and/or products we provide.
• To facilitate the process of distribution/delivery of our services and/or products.
• To send you newsletters, information or material that may be of interest to you.
• To collect statistics about page traffic.
• To detect, prevent and deal with fraud or other illegal activities.
• To evaluate the effectiveness of our events and other promotional actions.
• To maintain (through updates) our contact list.
• To comply with legal requirements (eg billing).

Processing of Personal Data

The e-xroma.gr website as controller with or without the help of automated methods will have access to a file and process your personal data. Your data will are stored in a form that allows you to be identified as their subject only for the time required and exclusively for the purpose of processing. Website visitors/users who are minors do not have the right to register as members and therefore do not have to submit their personal information. The owner of an account on the Website (member) is responsible for any use and maintenance of the secrecy and security of his password and must immediately notify us of any use of his account by a third party without authorization as well as any other case of violation of his electronic account. Only the legal recipients (e.g. authorized employees) have access to the data, whenever this is deemed necessary. Your data may be transferred to further recipients, who will act in our name and on our behalf in the context of contract execution, to achieve the above legal purpose (e.g. advertising companies – external partners). For the details of the recipients, you can submit a request to the email address info@e-xroma.gr. In addition to the above, your data will not be transmitted to third-party recipients or third partiescountries for commercial or non-commercial purposes, without your prior information and express consent.

Any personal data you declare anywhere on the pages and services of the e-xroma.gr website are kept exclusively and only for reasons related to your transactions with us, the improvement of the services provided and ensuring the operation of the respective service and not allowed to be used by any third party (with the exception of where provided by the Law for the competent authorities only).

Your data will be retained for two years from storage, unless retention is required by European or domestic law.

You retain the following rights in detail :

Right to information about your personal data: Upon your request, we will provide you with information about the personal data we hold about you.

Right to correct and complete your personal data: Once you notify us, we will correct any inaccurate personal data about you. We will fill in incomplete data if you notify us, provided that this data is necessary for the purposes of processing your data.

Right to delete your personal data: Upon your request, we will delete the personal data we hold about you. However, some data will only be deleted after a specified retention period, for example because in some cases we are required by law to retain the data, or because the data is required to fulfill our contractual obligations to you.

Right to freeze your personal data: In certain cases provided by law, we will block your data if you ask us to. Further processing of retained data takes place only to a very limited extent.

Right to withdraw your consent: You can at any time withdraw your consent to the processing of your personal data in the future. The lawfulness of the processing of your data remains unaffected by this action, until the point of withdrawal of your consent.

Your right to object to the processing of your data: You can object at any time to the processing of your personal data in the future, if we process your data on the basis of one of the legal justifications provided for in Article 6 (1e or 1f) of Regulation (EU) 2016/679. If you object, we will stop processing your data, provided there are no legitimate grounds for further processing.

You can at any time object to the processing of your data for direct marketing purposes, including profiling, if it is related to direct marketing. In case of exercising the above right, your personal data will no longer be processed for these purposes.

You have the right to object and request the restriction of certain processing operations of your data.

You have the right to file a complaint with the Personal Data Protection Authority if you believe that your data is being processed unlawfully.

How you can exercise your rights above:

To exercise your rights, as well as for any information regarding the processing of your personal data, you can submit a request to the email address info@e-xroma.gr. As a rule, your request will be granted, within a month from its receipt. The information, any communication as well as all actions taken under Articles 15 to 22 and 34 GDPR, are provided free.

Security

The e-xroma.gr website implements appropriate technical and organizational measures (physical/electronic) in order to ensure the appropriate level of security of your data against risks. However, the nature of the Internet is such that it is impossible to ensure that your access to the website will be uninterrupted or error-free, or that this website, servers or e-mail messages sent by us are free of viruses or other harmful components.

Privacy Policy and Children

The website is designed and intended for use by adults. If you are a minor under the age of parental consent required in your country, you should review the terms of this Privacy Statement with your parent or guardian to ensure that you understand and accept these terms. Users without the above consent are not allowed to provide us with personal data.

If it is determined that we have collected information from a minor without the consent of their parent or guardian, when such consent should have been obtained, we will delete the information as soon as possible.

Account Access

When you log into our Services, you will remain logged in until you tap Log out of your account. If you use a public computer or share your device with another user, we advise you to disconnect and delete Cookies from the device each time you use the Platform to protect your account and Personal Information. Otherwise, any other user of the device will be able to see and access your account.

Third party websites

Our website may contain links to other websites. This privacy statement does not apply to the user’s access to other websites.

Statement Revisions

Please note that this policy may change from time to time. Changes will appear here. Prior to any modification to this policy, we will notify you and you will have the opportunity to review the revised policy before choosing to continue using our services and products.